Contact Information

TULIVO

We are here to help with questions about orders, products, shipping, returns, refunds, and other customer service matters.

Customer Support

Email: janiyapatnaude058500@hotmail.com

Customer Service Hours

Monday – Friday: [9:00-6:00]

Saturday – Sunday: [Closed]

We aim to respond to customer inquiries within 1–2 business days.

For order-related inquiries, please include your order number so that we can assist you more efficiently.

Returns & Refunds

For return or refund requests, please contact us before sending any product back. Do not send products to our business address unless our customer service team has provided specific return instructions.

Please see our Return & Refund Policy for eligibility requirements and additional information.